Privacy Policy Aquatic Life

Aquatic Life  ("we", “our” or “us”) respects your privacy and is committed to protecting the personal information you provide when using our swim lesson booking services.

This Privacy Policy explains what information we collect, how we use it, and your choices regarding your information.

 

Information We Collect

We may collect:

• Parent or guardian name

• Child name

• Mobile phone number

• Email address

• Appointment and booking information

• Payment information (processed through secure third-party payment providers)

• Communications relating to your swim lessons

 

How We Use Your Information

We use your information to:

• Schedule and manage swim lessons

• Send booking confirmations

• Send appointment reminders

• Notify you of cancellations or schedule changes

• Respond to customer service requests

• Improve our services

 

SMS Communications

If you opt in to receive SMS notifications, we may send:

• Appointment confirmations

• Appointment reminders

• Schedule updates

• Cancellation notifications

Message frequency varies depending on your bookings.

Message and data rates may apply.

 

Sharing Your Information

We do not sell your personal information.

We may share information only with trusted service providers necessary to operate our services, including:

• SMS delivery providers

• Payment processors

• Cloud hosting providers

These providers may access information only as necessary to perform services on our behalf.

 

Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect your personal information.

 

Your Choices

You may:

• Update your contact information by contacting us.

• Reply STOP to opt out of SMS messages.

• Reply START to resume SMS notifications.

• Reply HELP for assistance.

 

Contact Information

If you have questions regarding this Privacy Policy, please contact:

Aquatic Life

Email:
Aqualifenv@gmail.com

Phone:
702-353-1312 or 702-577-6233